Privacy Policy

At Cygnoverse, your privacy matters. We are committed to protecting the personal information you share with us and ensuring complete transparency in how your data is collected, used, and safeguarded.
By using our website or contacting us through any of our digital platforms, you agree to the terms outlined in this Privacy Policy.

Company Information

Cygnoverse is a UK-based digital agency delivering branding, web development, marketing, and creative services for businesses across the UK and beyond.

Business Address:
70 Wembley Hill Road
HA9 8EA
London, United Kingdom

Email: contact@cygnoverse.co.uk
WhatsApp: +44 7438 642438

Information We Collect

We collect information to improve your experience, deliver our services effectively, and maintain a secure environment.

A. Personal Information

You may provide personal details when you contact us, request a service, or submit a form. This may include:

  • Name
  • Email address
  • Phone number
  • Business information
  • Any additional details you choose to share
B. Non-Personal Information

Collected automatically through analytics and website technologies:

  • IP address
  • Browser type and device details
  • Location (approximate)
  • Website usage behaviour
  • Interactions with our site
C. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Types of cookies we use:

  • Essential Cookies – required for core site functions
  • Performance Cookies – help us understand how visitors use our website
  • Functionality Cookies – store your preferences
  • Advertising Cookies – used for remarketing and targeted ads

You may disable cookies in your browser settings, though some features may not work correctly.

How We Use Your Information

We use the information collected for:

  • Improving your experience on our website
  • Responding to inquiries, requests, or support conversations
  • Providing the services you have requested
  • Analytics and website optimisation
  • Marketing communications, promotions, or updates (only with your consent)
  • Maintaining security and preventing fraud

We do not use your data for any purpose beyond what is stated here.

Data Protection & Security

We take your data security seriously. Our measures include:

  • Secure servers and encrypted systems
  • Administrative, technical, and physical safeguards
  • Limited internal access to personal data
  • GDPR-compliant practices

While we do everything possible to protect your information, no online transmission is 100% secure. By using our website, you acknowledge these risks.

Sharing Your Information

We do not sell or rent personal information.
We may share limited data with trusted third-party providers who help us operate efficiently, including:

  • Hosting & cloud storage services
  • Analytics providers
  • Marketing or email automation platforms
  • Payment/technical integrations (where applicable)

All third-party partners are required to maintain strict confidentiality and data protection standards.

Your Rights Under GDPR (UK)

As a user in the UK, you have full control over your personal data. Your rights include:

  • Access – request a copy of your personal data
  • Correction – update inaccurate or outdated details
  • Deletion – request removal of your data (where legally applicable)
  • Restriction – limit how your data is processed
  • Objection – opt out of marketing communications
  • Portability – request your data in a transferable format
  • Cookies – manage cookie preferences

To exercise these rights, contact us at:
contact@cygnoverse.co.uk
+44 7438 642438

Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from minors.
If you believe a child’s data has been collected, please contact us immediately and we will remove it.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our operations, legal obligations, or service updates. All updates will be posted on this page.
We encourage you to check this page periodically.

Contact Us

If you have any questions or concerns about these Terms, please contact us:

Cygnoverse
70 Wembley Hill Road, HA9 8EA,London, United Kingdom

Email: contact@cygnoverse.co.uk
WhatsApp: +44 7438 642438